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GIFT CARD TERMS & CONDITIONS

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Summary of Key Gift Card Terms

  • Gift cards are valid for 18 months from the date of purchase

  • E‑gift cards only, sent via email

  • Redeemable only at www.surimai.com

  • Non‑refundable and non‑transferable

  • Remaining balance can be used until expiry

  • Lost or stolen cards cannot be replaced

Please read the full Terms & Conditions below for details.

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Full Gift Card Terms & Conditions

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1. Issuer
Gift cards are issued by April Consulting Ltd t/a Suri‑Mai Jewellery, registered at:
Lytchett House, 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA, United Kingdom.

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2. Purchase & Value

  • Gift cards are available in denominations of £50, £100, £150, £200, £250, £300, and custom amounts up to £1,000.

  • Gift cards are valid for 18 months from the purchase date. Any remaining balance will be forfeited after expiry.

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3. Delivery

  • Suri‑Mai Jewellery gift cards are digital e‑gift cards only, delivered via email to the address provided during purchase.

  • The purchaser is responsible for entering the correct email address. We are not responsible for delays or errors due to incorrect information.

 

4. Redemption

  • Gift cards are only redeemable online at www.surimai.com.

  • They cannot be redeemed for cash, used to buy other gift cards, or used outside of our website.

 

5. Usage & Balance

  • If the gift card is not fully used in one transaction, the remaining balance can be used for future purchases within the original 18‑month validity period.

  • Balances cannot be transferred to another card or account.

 

6. Refunds & Returns

  • Gift cards are non‑refundable and cannot be cancelled once issued.

  • If a product purchased using a gift card is returned, the refunded amount will be credited back to the original gift card balance.

 

7. Lost, Stolen or Unauthorised Use

  • Suri‑Mai Jewellery is not responsible for lost, stolen, or unauthorised use of gift cards.

  • Gift cards will not be replaced or reissued under these circumstances.

 

8. Transferability

  • Gift cards are non‑transferable and may only be used by the original recipient.

 

9. Fraud & Misuse

  • We reserve the right to cancel or refuse a gift card if it was obtained or used fraudulently, unlawfully, or in breach of these terms.

 

10. Governing Law

  • These Terms & Conditions are governed by the laws of England and Wales.

  • Any disputes will be subject to the exclusive jurisdiction of the English courts.

 

For any enquiries, please contact us:
contact@surimai.com

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